IT Manager

• •  

    JOB PURPOSE

    The IT Manager is responsible to the College Dean for the management of the day-to-day operations of IT providing reliable and innovative technology solutions and support to administrative functions in alignment with the strategic leadership and management of the College.

    They will develop and implement an IT strategy that aligns with the College's goals, ensuring technology supports student success and efficient operations.

    They will oversee the maintenance, troubleshooting, and enhancement of the College's IT infrastructure, including networks, servers, and hardware.

     

    Essential Job Functions:

• Manage IT staff, provide training, performance evaluation, and professional development.
• Collaborate with other College departments to ensure the seamless integration of technology to facilitate effective teaching and learning.
• Provide technical support to staff, and students, addressing IT-related issues in a timely and responsive manner.
• Implement cybersecurity measures to safeguard sensitive data, personal information, and the College's digital assets.
• Manage software implementations, technology upgrades, and system enhancements.
• Identify opportunities for process automation, efficiency improvements, and technological innovations.
• Stay updated on industry trends and emerging technologies to recommend solutions that enhance education.
• Develop and implement disaster recovery and business continuity plans to ensure IT systems' availability in case of disruptions.
• Foster a collaborative and positive IT culture that emphasizes customer service and continuous improvement.
• Ensure compliance with relevant regulations and standards, including data privacy and accessibility requirements.
• Represent the IT department in College-wide committees, strategic planning, and initiatives.

  QUALIFICATION AND PROFESSIONAL CERTIFICATIONS

  Bachelor’s Degree in IT/Computing specialization from a recognized education institution or equivalent in a relevant subject area. Degree in relevant subject area is desirable.

  English language qualification at IELTS 5.0 or CEFR A2/B1. IELTS 6.5 or CEFR C1/B2 is desirable.

  Evidence of continuing professional development relevant to the post.

•  

  Experience

  Minimum 3 years of operational management or related experience.

  Developing and implementing an IT strategy

  Prior experience in KSA or the GCC is preferred.

• IT Management
• Management and Planning
• Operations and Maintenance
• Contract Management
• People Management and Performance
• Staff Development - development and delivery
• Risk Assessment
• Adaptability
• Budget and Resource Management
• Control and Audit
• Analytical and problem-solving
• Decision-making
• MySQL
• Networking - Windows & Windws server
• Information Technology
• Computer Hardware
• Network Administration
• Technical Support
• Educational Technology Support
• IT literate in Microsoft Office Suite (Word, Excel, PowerPoint)
• Verbal and Written communication

Information Technology, Or Equivalent